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PIN Envelope
- What is the usage of the PIN Envelope?
Why are there 2 PINs of different length?
- What should I do if I lost the PIN Envelope?
- Should I revoke the e-Cert if either
one PIN is disclosed to other persons?
1.
What is the usage of the PIN Envelope?
Why are there 2 PINs of different length?
The PIN Envelope contains 2 e-Cert PINs each
with different number of digits.
The 8-digit PIN allows you to access the e-Cert
on your smart ID card while the 16-digit
PIN enables you to access the e-Cert stored
either on the backup e-Cert floppy disk
or e-Cert
File Card.
2.
What should I do if I lost the PIN Envelope?
Please contact Hongkong Post by calling e-Cert
Service Hotline at 2921 6633 or by e-mail
to enquiry@hongkongpost.gov.hk
for follow up.
3.
Should I revoke the e-Cert if either
one PIN is disclosed to other persons?
Without revoking your e-Cert, you should change
the e-Cert PIN on your smart ID card or
your backup e-Cert floppy disk / e-Cert
File Card (if any) immediately. If you
lost your smart ID card and/or backup e-Cert
floppy disk / e-Cert
File Card (if any) together with your
e-Cert PIN, you should request Hongkong
Post to revoke your e-Cert immediately in
order to protect your own interest.
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