PIN
Envelope
1.
What is the usage of the PIN Envelope? Why
are there 2 PINs of different length?
The
PIN Envelope contains 2 e-Cert PINs each
with different number of digits.
The
8-digit PIN allows you to access the e-Cert
on your smart ID card while the 16-digit
PIN enables you to access the e-Cert stored
either on the backup e-Cert floppy disk
or e-Cert
File Card.
2.
What should I do if I lost the PIN Envelope?
Please
contact Hongkong Post by calling e-Cert
Service Hotline at 2921 6633 or by e-mail
to enquiry@hongkongpost.gov.hk
for follow up.
3.
Should I revoke the e-Cert if either one
PIN is disclosed to other persons?
Without
revoking your e-Cert, you should change
the e-Cert PIN on your smart ID card or
your backup e-Cert floppy disk / e-Cert
File Card (if any) immediately. If you
lost your smart ID card and/or backup e-Cert
floppy disk / e-Cert
File Card (if any) together with your
e-Cert PIN, you should request Hongkong
Post to revoke your e-Cert immediately in
order to protect your own interest. |
